Community Facilities Satisfaction Survey

Overview

We aim to gather valuable insights from users of our facilities, focusing on their experiences and satisfaction levels with the services provided. The feedback collected will help identify areas of success and opportunities for improvement, ensuring the facilities continue to meet the needs and expectations of the community.
 

Why your views matter

• To assess user satisfaction with community facilities, including accessibility, services, staff, and overall experience.
• To identify service gaps for targeted improvements.
• To understand the diverse needs of facility users.
• To show commitment to community feedback and strengthen relationships.

What happens next

Once the feedback is gathered and analysed, the data is reviewed to identify key trends, successes, and areas for improvement. This helps in understanding the overall satisfaction levels and priorities of the community.

Based on the findings, an action plan is developed to reinforce strengths and address concerns. Necessary changes or enhancements to facilities and services are planned and implemented to better meet community needs.

Finally, continuous monitoring is carried out to assess the effectiveness of the changes. Future surveys may be conducted to track improvements and ensure ongoing community engagement