We Asked, You Said, We Did

As part of Council’s Capital Play Development Programme the play park in Drumbeg/Meadownbrook/Pinbank (Tullygally) has been designated for refurbishment, with an investment of £100,000

There are more children and young people living within the Meadowbrook/ Drumbeg areas and the Play Strategy has recommended relocating the existing Play Area to better meet the needs of an expanded area to include Meadowbrook and Drumbeg. 

Two sites were identifed and Council wanted to hear residents views on which site they feel would better suit the Neighbourhood Play Park which is designated for the Tullygally area

Council received 303 responses:

•  34.32 % opted for site one (the exsisting site).
•  65.68 % opted for site two (new site identified).

Council is therefore recommending that the new play facilities be located on site two; this site is owned by NIHE and Council are progressing with this matter at the moment.

A public meeting will be arranged to discuss this matter with the residents/community; the date for this meeting will be post on the Get Active & Council Facebook/website pages.

In our continuing effort to improve the quality of  play service provided by Armagh City, Banbridge & Craigavon Borough Council, we carried out an online and postal survey to establish the number of children aged 0-14 years old in the Blackskull area that would avail of play facilities and how those children play.

Council received the following responses to the surveys:

Online survey – 59 responses received, total 133 children

Postal survey – 31 received, total  84 children

Therefore there are a total of 217 children in the local area.

It would be Council's recommendation to progress a new play park in the Blackskull area.  However, it should be noted that no site has been identified at present.

For feedback on current service provision and perception of value for money for getactiveabc memberships at the Orchard Leisure Centre to ensure the best possible service is provided to our customers.

A total of 34 people completed the Survey.

Over 70% of respondents rated their getactiveabc memberships as either excellent or good value for money.  The remaining 29% rated their membership as average in terms of value for money, but none of the surveyed customers rated their membership as ‘poor value for money’

Awareness rates of membership options was an area which was highlighted as needing to be addressed; 58% were aware how many people the family membership covered while 41% were unaware.

As a result of your feedback, we have ensured that more getactiveabc membership promotional material is now available as well as increased information posts on Facebook about family membership options. 

Question 1: Are you happy with the opening hours? 

Question 2 : Are you happy with the cleanliness of the facilities? 

Question 3: Are you happy with the condition of the sanitary ware in the facilities? 

Question 4: Are you happy for the provision for ALL user groups? 

Question 5: Are you happy with the location of the facilities?

Answer 1: 73% of respondents said that they were either satisfied or very satisfied with the opening hours, however, 15% were dissatisfied and 12% were very dissatisfied.

Answer 2: 58% of respondents said that they were either satisfied or very satisfied with the cleanliness of the facilities, however, 23% were dissatisfied and 18% were very dissatisfied.

Answer 3: 50% of respondents said that they were either satisfied or very satisfied with the condition of the sanitary ware in the facilities, however, 32% were dissatisfied and 18% were very dissatisfied.

Answer 4: 56% of respondents said that they were either satisfied or very satisfied with the provision for ALL user groups, however, 26% were dissatisfied and 19% were very dissatisfied.

Answer 5: 79% of respondents said that they were either satisfied or very satisfied with the location of the facilities, however 14% were dissatisfied and 7% were very dissatisfied.

As a result of this we plan to:

• Develop a budgeted schedule of future planned maintenance works.  
• Investigate the possibility of starting a Community Toilet Scheme.
• Continue to explore new ways of working, innovation and technologies to support customers needs and expectations of a modern, efficient and streamlined service.  
• Conduct regular reviews of the toilet facilities across the Borough.

As part of Council’s Capital Play Development Programme, the play park in Lurgan Park has been designated for refurbishment with an investment of £250,000. 

It was suggested that the current existing site (Site 1) might not be in the best location and a potential new site (Site 2) had been identified close to the entrance at Waves Leisure Complex, Robert Street. 

Council asked residents for their views on which site they feel would better suit the new District Play Park in Lurgan Park

Responses:

Site 1: Total responses 136 = 33.58%

Site 2: Total responses 268 = 66.17%

The majority of respondants agreed that site 2, beside Waves Leisure Complex (Robert Street entrance) was the most suitable site. 

However, after this survey closed a public meeting was held and Council was contacted regarding a number of potential difficulties using the site chosen.

Council asked for guidance from Heritage Lottery Fund and Health & Safety in relation to the site; their advice stated that the site identified  (site 2) could not be used for the new play area.

The play area will remain in the existing site (subject to planning permission), however, it will be larger and will have all the equipment that was previously chosen as part of the consultation with schools and the public.

To view the 3D walkthgough video of Lurgan Park new play area; please scroll down to the link below:

https://www.youtube.com/embed/h36hGcTY34Y

For feedback on the level of cleanliness and housekeeping at the Orchard Leisure Centre to ensure that we provide the best possible service for our customers. 

A total of 103 people completed the survey of those 73 were current members of Orchard Leisure Centre. 

42 respondents filled in the open ended comment section, the following trends for areas needing attention were evident; 

• Gulliver’s Island Soft Play Area
• Female member’s Changing area
• Male member’s Area
• Relaxation Suite

As a result of your feedback we carried the following work:

• Replaced the flooring in Gulliver’s Island Soft Play Area
• Deep cleaned the Female Member’s Changing Area
• Replaced the flooring in the Male Member’s Changing Area