Toilet Condition Survey

Closed 20 Apr 2019

Opened 20 Mar 2019

Feedback Updated 5 Jul 2019

We Asked

Question 1: Are you happy with the opening hours? 

Question 2 : Are you happy with the cleanliness of the facilities? 

Question 3: Are you happy with the condition of the sanitary ware in the facilities? 

Question 4: Are you happy for the provision for ALL user groups? 

Question 5: Are you happy with the location of the facilities?

You Said

Answer 1: 73% of respondents said that they were either satisfied or very satisfied with the opening hours, however, 15% were dissatisfied and 12% were very dissatisfied.

Answer 2: 58% of respondents said that they were either satisfied or very satisfied with the cleanliness of the facilities, however, 23% were dissatisfied and 18% were very dissatisfied.

Answer 3: 50% of respondents said that they were either satisfied or very satisfied with the condition of the sanitary ware in the facilities, however, 32% were dissatisfied and 18% were very dissatisfied.

Answer 4: 56% of respondents said that they were either satisfied or very satisfied with the provision for ALL user groups, however, 26% were dissatisfied and 19% were very dissatisfied.

Answer 5: 79% of respondents said that they were either satisfied or very satisfied with the location of the facilities, however 14% were dissatisfied and 7% were very dissatisfied.

We Did

As a result of this we plan to:

  • Develop a budgeted schedule of future planned maintenance works.  
  • Investigate the possibility of starting a Community Toilet Scheme.
  • Continue to explore new ways of working, innovation and technologies to support customers needs and expectations of a modern, efficient and streamlined service.  
  • Conduct regular reviews of the toilet facilities across the Borough.

Overview

The objective of this survey was to access the adaquacey and condition of public facilities in the local area.

There are a total of 147 public conveniences in the Armagh City, Banbridge and Craigavon Borough Council Area, in 40 separate locations. 

The last review of toilet services in any of the legacy Council areas was conducted approx. 20 years ago.