Telephony Services Public Survey

Closed 23 Oct 2018

Opened 25 Sep 2018


As part of Armagh City, Banbridge & Craigavon Borough Council's aim to provide a quality service to the public we are inviting the public to take part in a survey as part of a review of the Council’s telephony services. The seven short questions will ask your views on various aspects of our telephony services. We are particularly interested in responses from members of the public who have contacted the Council using the telephone and what their views are regarding the service. .

Why your views matter

We are carrying out this survey to gain a better understanding of the public's satisfaction regarding Council telephony services and to identify any improvements that are required to increase satisfaction when interacting with Council over the telephone. Your response from this survey will be analysed to help us develop a more satisfactory telephony service.

What happens next

The survey has now closed. Thank you for taking the time to complete the survey, your responses are greatly appreciated.