Standard of Cleanliness & Housekeeping (Orchard Leisure Centre)

Closed 27 Feb 2019

Opened 18 Feb 2019

Feedback updated 29 Oct 2019

We asked

For feedback on the level of cleanliness and housekeeping at the Orchard Leisure Centre to ensure that we provide the best possible service for our customers. 

You said

A total of 103 people completed the survey of those 73 were current members of Orchard Leisure Centre. 

42 respondents filled in the open ended comment section, the following trends for areas needing attention were evident; 

  • Gulliver’s Island Soft Play Area
  • Female member’s Changing area
  • Male member’s Area
  • Relaxation Suite

We did

As a result of your feedback we carried the following work:

  • Replaced the flooring in Gulliver’s Island Soft Play Area
  • Deep cleaned the Female Member’s Changing Area
  • Replaced the flooring in the Male Member’s Changing Area

Overview

Please take a few minutes to complete the survey which will give us feedback to keep making improvements.

Why we are consulting

We would appreciate your feedback on the level of cleanliness and housekeeping at the Orchard Leisure Centre to ensure we are providing the best possible service.