Proposed Performance Improvement Objectives 2023 to 2024

Closed 26 Apr 2023

Opened 1 Mar 2023


Armagh City, Banbridge and Craigavon Borough Council is conducting a consultation to seek your views on its proposed Performance Improvement Objectives for 2023 to 2024.

The Local Government Act (NI) requires Councils to ensure continuous improvement whilst carrying out their functions and delivering their services. Councils are also required to set improvement objectives and put in place arrangements to achieve these.

Armagh City, Banbridge and Craigavon Borough Council is keen to ensure the performance improvement objectives have a positive impact on the quality of life for stakeholders across the Borough – that residents, businesses and all stakeholders are confident of Council’s commitment to deliver services that are efficient, economic and of a high standard.

The purpose of this consultation is to seek your views on: the draft Performance Improvement Objectives which Council wishes to include in its Performance Improvement Plan for 2023 to 2024; the Equality Policy Screening form and; the Rural Needs Impact Assessment.

The consultation closes on Wednesday 26 April 2023

You can request alternative formats of the questionnaire by contacting the Performance Team using the details below:

  • By email to:
  • By phone: 0300 0300 900 and ask for the Improvement Manager in the Strategy & Performance Department
  • In writing to: Strategy & Performance Department, Armagh City, Banbridge and Craigavon Borough Council,  Old Armagh Hospital, 39 Abbey Street, Armagh BT61 7DY

Paper copies of the consultation are also available from our Council offices:

  • Armagh Office, The Palace Demesne, Friary Road, Armagh BT60 4EL 
  • Banbridge Office, Civic Building, Downshire Road, Banbridge BT32 3JY
  • Craigavon Office, Craigavon Civic & Conference Centre, Lakeview Road, Craigavon BT64 1AL

A paper copy can also be printed from the relevant link in the Related section at the bottom of this screen. These can be returned to any Council office above or by email to

Please return your response no later than Wednesday 26 April 2023.

Why your views matter

We are keen to ensure the Performance Improvement Objectives we include in our Performance Improvement Plan for the year ahead, have a positive impact on the quality of life for stakeholders across the Borough. 

We welcome your feedback, comments or suggestions on how we might improve our services, and in particular, any proposals you might have for new performance improvement objectives.

What happens next

All responses to the consultation will be analysed and feedback used to inform Council's Performance Improvement Plan for 2023 to 2024. Results from the survey and actions we intend to take will be published here by 21 July 2023.