Proposed Performance Improvement Objectives 2023 to 2024

Page 1 of 9

Closes 26 Apr 2023

Privacy Notice

Purpose and lawful basis for processing 

Our purpose for processing your personal data is to obtain your views on our draft Performance Improvement Objectives which we set within our annual Performance Improvement Plan for 2023-2024. We want these objectives to have a positive impact on the quality of life for all stakeholders across the Borough.

We are processing the personal information you provide under the UK General Data Protection Regulation (UK GDPR). The lawful basis we are relying on to process your personal data is Article 6 (1) (c) of the UK GDPR, which allows us to process personal data when the processing is necessary for Council to comply with the law (not including contractual obligations).

What do we need?

We only collect and use the minimum amount of personal information required. The information that we will collect about you in this consultation is your name, postcode and email address.

When you complete our online consultation, we collect the IP address that you accessed from but do not use this to identify individuals.

We will also process any other personal data you choose to provide in your response to the consultation such as the Policy Screening Form and your response to the Rural Needs Impact Assessment.

You also have the option of providing monitoring information, which is recorded in a separate section of the survey, and which remains anonymous.

What do we do with the information?

We will process personal information provided to obtain your feedback on draft Performance Improvement Objectives for 2023-24. We may publish a summary of the consultation responses, but this will not contain any personal data.

How long do we keep it?

This consultation is available from Wednesday 1 March 2023 and closes on Wednesday 26 April 2023. The responses, including your personal data, will be securely stored electronically on servers, held for six years from the consultation closing date and then deleted/destroyed in line with Council’s Retention and Disposal Schedule.

Do we use any data processors?

Council has a contract with Delib Citizen Space to provide the Consultation Hub service as a method to gather the consultation responses. This service provides the online consultation platform for Council to design and publish online public engagement activities including consultations. This is also the service used by Council when it commissions third parties to carry out engagement activities, unless otherwise stated.

Council is the data controller, Delib is the data processor and Rackspace Limited, which hosts the consultation platform, is a sub-processor. You can find details of the Consultation Hub’s privacy policy via

You can find privacy statements relating to Delib’s service to its customers and their Data Protection Officer’s contact details via

Where is the information stored? Do we transfer data overseas?

All data collected through this consultation is stored in the UK in secure data centres operated and managed by Delib’s chosen Infrastructure as a Service provider. You can find details of the Consultation Hub’s privacy policy at this link

You can find privacy statements relating to Delib’s service to its customers and their Data Protection Officer’s contact details via

What are your rights?

If you have any questions regarding this survey, or you wish to withdraw from the consultation, please contact the Head of Strategy & Performance 

  • In writing: Strategy & Performance Department, Armagh City, Banbridge and Craigavon Borough Council,  Old Armagh Hospital, 39 Abbey Street, Armagh BT61 7DY
  • By email:
  • By phone: 0300 0300 900 and ask for the Head of Strategy & Performance

For more information on your rights, please refer to the Information Commissioner’s Office website - please see 'Your data protection rights'. If you are unhappy with the way in which we have processed your personal data then you have the right to complain to the ICO as the UK supervisory authority.

1. Please tick this box that you agree before completing the questionnaire.